- All
- User
- Ivr
- Admin
Online company usage
Online company usage
As an administrator you can see your companys data and voice usage.Caller ID
Caller ID
Choose the number you display to your customers.Landline company number
Landline company number
Your unique contact number.Mobile company number
Mobile company number
Display your work number on your mobile phone.Selfcare management for user
Selfcare management for user
Control and customise all your devices phone features and settings.Selfcare management for admin
Selfcare management for admin
You have complete control of the Selfcare system.Voice share across devices
Voice share across devices
Share your voice usage between all your devices.Data share across devices
Data share across devices
If you have 2 mobiles, share your data between them.Auto greetings for voicemail
Auto greetings for voicemail
Set your voicemail from a selection of professionally recorded greetings.Text to speech
Text to speech
You type it, your IVR says it.Recordings (inbound)
Recordings (inbound)
Record your calls and listen back to them.Company fax (inbound)
Company fax (inbound)
Receive all your faxes through the online platform.Log
Log
A simple graphical call log for you to view all your recent calls.Voice usage
Voice usage
View your voice usage through the online Selfcare system.Data usage
Data usage
View your data usage through the online selfcare.Visual voicemail
Visual voicemail
View and listen to your messages online in any order.User presence
User presence
See which of your colleagues is available on your phone system.One number
One number
One number per user for all your devices.Conference bridge
Conference bridge
Allows several individuals to dial into one point to conferenceHunt groups
Hunt groups
Share incoming calls by group e.g. Sales, Accounts.Play sound file
Play sound file
Upload a personal greeting for your phone system.Calendar routing
Calendar routing
You can route your calls based on specific dates in a Calendar.Opening and closing hours
Opening and closing hours
Set your working hours on your phone system.Queue Number
Queue Number
Lets your customers know where they are in the queue.Auto attendant
Auto attendant
Directs your calls to the right person without needing a receptionist.Queues
Queues
Call queues help manage your calls until someone is ready to answer.User recordings (from device)
User recordings (from device)
Record your calls from your other devices.Twin ringing
Twin ringing
Set your devices to ring simultaneously until one is picked up.Extension numbers on mobile
Extension numbers on mobile
You can use extension numbers for internal calls on your mobile.Web programmable device BFL
Web programmable device BFL
Remotely programme your phone through the online portal.Language (Danish, English, German)
Language (Danish, English, German)
A selection of languages for you to use on the system.Extension numbers
Extension numbers
A personal number where your customers can reach you directly.Multiple devices per user
Multiple devices per user
As a user you can set up multiple devices on one number.Call pick-up
Call pick-up
Allows you to pick up incoming calls within your own group.Call notification
Call notification
Receive notifications when a specific number calls you.DND
DND
If you need to get on with your work just press do not disturb.Timeline for user
Timeline for user
A graphical call log of all your recent calls.Online user usage
Online user usage
Log in to see how much of your voice and data you have used.Call forwarding for one number
Call forwarding for one number
Call forwarding diverts calls to your other devices until you pick up.Call forwarding for all devices
Call forwarding for all devices
You can forward all your calls to another number if you are going to be busy.One subscription per user
One subscription per user
One subscription and one number for all your devices.One Voicemail per user
One Voicemail per user
One user, one voicemail, for all your devices.One number per user (DDI)
One number per user (DDI)
Your own direct dial in number.Pincode
Pincode
A personal 4 digit pincode for conference calls.Greetings
Greetings
Set your own personalised greeting.Mobile Presence
Mobile Presence
The Universe SIM card allows you to work anywhere at any time.Voicemail
Voicemail
A digital answering machine that you can check anywhere.Music on hold
Music on hold
Personalise the music you play to your customers when they are on hold.Call Management
Call Management
The IVR is a simple drag and drop graphical flowchart that anyone can use.One User
